Services and information related to the Arizona 2-1-1 help network.

2-1-1 Transportation Hotline

2-1-1 Arizona is proud to offer a variety of free transportation options to the community through our 211 Transportation Hotline. After determining the option that best suits your needs, please call the 211 Transportation Hotline at 1-855-345-6432, or dial 211 and select option 4 for transportation, 8 a.m. to 5 p.m. daily, to schedule your ride!



Rides may be utilized for the following needs:

  • Health: medical/dental/eye appointment and testing; substance use support; mental health support/community support; apply for Medicare/Medicaid/CHIP services; return home from ER; Veterans Affairs Services; pharmacy services; inoculation appointments
  • Employment: job interview; commute to/from work; pre-employment needs; technology acquisition
  • Food: grocery store; prepared/hot meals; food pantry/bank; SNAP/WIC benefits access
  • Economic stability: financial coaching/empowerment; tax preparation services; essential supplies (non-food); record obtainment (SSN, birth/death certificate, etc.); transportation services (DMV, car repair, etc.)
  • Legal: eviction court; court ordered community service; probation/parole check-in; court ordered education; commute to/from court proceedings/counsel; record expungement
  • Housing: accessing and maintaining benefits (vouchers, rental assistance, etc.); emergency shelter; utilities assistance
  • Education: enrollment; commute to/from school, class, daycare; guardian school engagement; library or internet access; technology acquisition


  • Must be 18 years or older (unless accompanied by a parent/guardian)
  • Must comply with Lyft’s Health Safety Requirements
  • Must be able to get into and out of a car, on their own, and without assistance
  • Are able to use a maximum of six (6) rides (each trip counts as one ride, so a round-trip would be two rides)

Rides must be a reasonable distance (the average cost of a ride is $18.50, or approximately 8-10 miles). Any one-way ride over $20 requires a reason there is not a closer alternative and may be subject to supervisor approval. To get a fare estimate go to: Fare Estimate.

Rides should be used when no other resources are available and to overcome short-term barriers. Rides will be provided as long as funds are available.


2-1-1 Arizona (877-211-8661)

We connect you to the resources you need.

2-1-1 Arizona transforms lives by linking individuals and families to vital community services throughout Arizona.

We are trusted, local, nonprofit organization providing you with access to 35,000+ community resources including housing, health, food, employment services and so much more.


1275 W. Washington St. Suite 210 Tempe, AZ 85281-1859

We cannot help people in person at our office. Please call or use our website or free apps.

Arizona Relay callers, dial 7-1-1 or 800-367-8939 and ask for 877-211-8661.

Explore our library of helpful information related to the following topics:

Heat Relief
Housing and Homelessness
Income and Employment

2-1-1 Heat Relief Information

"Arizona is one of the hottest places on earth from May to September. Heat-related illnesses are common during the summer, and some heat-related illnesses can even be fatal. Below you can find resources and tips to stay hydrated and safe in the Arizona heat. You can also call 211 to speak to a specialist about heat related services in your area.

If you are experiencing a medical emergency or any symptoms of heat-related illness, call 911 immediately."

Use the website below for more information.

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