2-1-1

Eligibility

Rides may be utilized for the following needs:

• Health: medical/dental/eye appointment and testing; substance use support; mental health support/community support; apply for Medicare/Medicaid/CHIP services; return home from ER; Veterans Affairs Services; pharmacy services; inoculation appointments
• Employment: job interview; commute to/from work; pre-employment needs; technology acquisition
• Food: grocery store; prepared/hot meals; food pantry/bank; SNAP/WIC benefits access
• Economic stability: financial coaching/empowerment; tax preparation services; essential supplies (non-food); record obtainment (SSN, birth/death certificate, etc.); transportation services (DMV, car repair, etc.)
• Legal: eviction court; court ordered community service; probation/parole check-in; court ordered education; commute to/from court proceedings/counsel; record expungement
• Housing: accessing and maintaining benefits (vouchers, rental assistance, etc.); emergency shelter; utilities assistance
• Education: enrollment; commute to/from school, class, daycare; guardian school engagement; library or internet access; technology acquisition

Clients:

• Must be 18 years or older (unless accompanied by a parent/guardian)
• Must comply with Lyft’s Health Safety Requirements
• Must be able to get into and out of a car, on their own, and without assistance
• Are able to use a maximum of six (6) rides (each trip counts as one ride, so a round-trip would be two rides)

Rides must be a reasonable distance (the average cost of a ride is $18.50, or approximately 8-10 miles). Any one-way ride over $20 requires a reason there is not a closer alternative and may be subject to supervisor approval. To get a fare estimate go to: Fare Estimate.

Rides should be used when no other resources are available and to overcome short-term barriers. Rides will be provided as long as funds are available.

We cannot help people in person at our office. Please call or use our website or free apps.

Arizona Relay callers, dial 7-1-1 or 800-367-8939 and ask for 877-211-8661.

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